CBN refunds N60bn excess charges to 13,000 bank customers

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Central Bank of Nigeria has refunded N60 billion excess charges collected by Nigerian banks from their customers.

Deputy Director, Consumer Protection Department, CBN, Mrs. Chinyere Obilor, said the refunds arose from complaints by 13,000 bank customers.

Speaking at a sensitisation forum in Owerri, Imo State, she stated that fines were also imposed on banks over these unethical practices.

She urged customers to continue to report such illegal deductions to the apex bank.

 

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